Typical Holiday Rental Requirements & Management Services

Tourist Concierge Services

New Licence Laws & Ways Licences Can Be Lost

Holiday Tourist Rental Decree 159/2012, of 20th November

  • Avoid noise disruption risks to your licence
    Need to be diligent & placate neighbours
    (30 minute window – fines of 2 – 15k €)
  • Avoid being flagged as ‘potentially due to lose licence’
  • Holiday Apartment Tourist Tax is currently: 0,65€ per night per 17yr+ adult guest for up to 7 nights max


Consult, advise & facilitate holiday rental laws & requirements

Create or manage, your own property rentals website.
Or manage your letting portals profile for you.
(e.g. AirBnb,Homeaway,

Rental Services:

  • Can react quickly to water leak, plumbing problems with risks to property.
  • Name guests within 24 hours of visit (DOB – PASSPORT NUMBER)
  • Provide statutory information & resources
    • ‘In An Emergency’ Poster in at least Catalan
      Emergency numbers posted (police, ambulance, etc.)
    • ‘Your Rights’ Poster (Hojas de Reclamacions)
    • 24/7 hour tenant/neighbour support in Catalan Minimum, English/ /Spanish
    • Certificate of Occupancy (cannot be exceeded)
  • Provide Online Instant Booking software or service
  • Market & manage third party booking sites (E.G.
  • Collect and declare tourist taxes quarterly (Modelo 950)
  • Vet, transport, welcome & check out quests
Compliance Services:
  • Official forms for complaints, claims, & reporting (
  • 24-hour telephone support for guests & neighbours
    (Answered in 3 rings in at least Catalan)
  • Get a licence with the ‘Tourism Register of Catalunya’
    (subject to availability)
  • Help you pay Tourist taxes to ‘The Generalitat de Catalunya’ quarterly
  • Add guest info to ‘Registre de viatgers d’establiments d’hostalatge’ website (Mossos d’Esquadra & Hacienda)

    1. ID number, type, and issue date
    2. Full name
    3. Date of birth
    4. Nationality
    5. Date of entry
  • Apartment Facilities
    • Bed linen
    • Working appliances and utensils
    • Hot water
    • Fire safety equipment
      (Extinguishers, Smoke & C02 Detectors)
    • Functional Elevator if 4th floor or above
      (Possibly an Escape Ladder)
    • Meet Hygiene Standards

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