Typical Holiday Rental Requirements & Management Services
Tourist Concierge Services
New Licence Laws & Ways Licences Can Be Lost
Holiday Tourist Rental Decree 159/2012, of 20th November
- Avoid noise disruption risks to your licence
Need to be diligent & placate neighbours
(30 minute window – fines of 2 – 15k €) - Avoid being flagged as ‘potentially due to lose licence’
- Holiday Apartment Tourist Tax is currently: 0,65€ per night per 17yr+ adult guest for up to 7 nights max
TYPICAL SERVICES
Consult, advise & facilitate holiday rental laws & requirements
Create or manage, your own property rentals website.
Or manage your letting portals profile for you.
(e.g. AirBnb,Homeaway,Booking.com)
Rental Services:
- Can react quickly to water leak, plumbing problems with risks to property.
- Name guests within 24 hours of visit (DOB – PASSPORT NUMBER)
- Provide statutory information & resources
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‘In An Emergency’ Poster in at least Catalan
Emergency numbers posted (police, ambulance, etc.) -
‘Your Rights’ Poster (Hojas de Reclamacions)
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24/7 hour tenant/neighbour support in Catalan Minimum, English/ /Spanish
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Certificate of Occupancy (cannot be exceeded)
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- Provide Online Instant Booking software or service
- Market & manage third party booking sites (E.G. booking.com)
- Collect and declare tourist taxes quarterly (Modelo 950)
- Vet, transport, welcome & check out quests
Compliance Services:
- Official forms for complaints, claims, & reporting (consum.gencat.cat/doc/doc_59629304_1.pdf)
- 24-hour telephone support for guests & neighbours
(Answered in 3 rings in at least Catalan) - Get a licence with the ‘Tourism Register of Catalunya’
(subject to availability) - Help you pay Tourist taxes to ‘The Generalitat de Catalunya’ quarterly
- Add guest info to ‘Registre de viatgers d’establiments d’hostalatge’ website (Mossos d’Esquadra & Hacienda)
(consum.gencat.cat/empreses/tinformem/fulls_oficials)-
ID number, type, and issue date
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Full name
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Date of birth
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Nationality
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Date of entry
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- Apartment Facilities
- Bed linen
- Working appliances and utensils
- Hot water
- Fire safety equipment
(Extinguishers, Smoke & C02 Detectors) - Functional Elevator if 4th floor or above
(Possibly an Escape Ladder) - Meet Hygiene Standards
